Customer Care Department

You wish to contact our Customer Care Department? We are here to help you.

For a faster response, please fill in the online form on the right.
For priority response, please also enter your Flying Blue number.
* Please note that the Customer Care Center is closed on the following days: January 1st, December 25th, December 26th).
Alternatively, you can contact us by mail:

Air France - Europe / KLM - Europe / DELTA - Europe
Customer Care Center
TSA 21235
75564 Paris Cedex 12
France

You can also contact us by phone at +32 (0)26 20 01 84 during our opening hours*
  • Monday - Friday: 08.00am - 8:00pm
  • Saturday: 09.00am - 5.30pm
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