Refunds on tickets, options or other services... Here's everything you need to know about requesting a refund!
Please note: If your booking file contains more than 1 person, the refund request will apply to all the tickets.
The refund amount is calculated according to the ticket fare conditions (excluding service fees which are non-refundable).
The refund amount is calculated according to the ticket fare conditions (excluding service fees which are non-refundable).
Complete the refund claim form
Already checked in?
Please cancel your check-in online before requesting your refund.
Cliquer pour replier le bloc
Please cancel your check-in online before requesting your refund.
Did you take out cancelation insurance?
If at the moment of buying your ticket, you also took out insurance with Mondial Assistance, please cancel your booking with Air France and make your claim with Allianz Travel.
Did you also book a hotel, car or activity?
We recommend you to contact the service provider before submitting your refund request online. You can find their contact details in your booking confirmation e-mail.