BlueBiz, your business travel solution

Have you earned Blue Credits with your BlueBiz account? Convert them into tickets or upgrades, and save on your company’s travel budget!

Convert your Blue Credits into tickets and upgrades

At any time, you can convert Blue Credits earned by your company into tickets or upgrades, valid on flights with AIR FRANCE, KLM and Delta Airlines. The BlueBiz tickets or upgrades can be used for any employee of your company.
Converting Blue Credits is simple!
You can convert Blue Credits into tickets and upgrades using a simple scale:
1 Blue Credit = 1 euro.

BlueBiz tickets


With BlueBiz, managing your Blue Credits is easier than ever since 1 Blue Credit = 1 euro. Simply make sure that enough Blue Credits are in your account to cover your fare… and receive your BlueBiz ticket!

For example: you have earned 1,060 Blue Credits. You can purchase an BlueBiz ticket at a price up to 1,060 €. If you choose a round trip Brussels-New York flight at a fare of €1,000 (tax included), you will use 1,000 Blue Credits. The 60 unused Blue Credits remain on your account to be used for your BlueBiz ticket!

... and flexible

Blue Credits may be used to purchase any type of ticket (as well as upgrades) with AIR FRANCE, KLM or Delta Airlines no matter the fare or destination. BlueBiz tickets can be used for flights with AIR FRANCE, KLM and Delta Air Lines under the following conditions:

• You can book online your ticket up until 2 working days before your departure date.
• For tickets with complex itineraries, contact the BlueBiz Helpdesk at least 3 working days before the departure date.
• All tickets must be completely purchased using only Blue Credits (including fees and taxes).
• Blue Credits enable you to purchase tickets based on all public AIR FRANCE, KLM and Delta Air Lines fares available in the departure country.
• Standard conditions corresponding to the chosen fare apply to BlueBiz tickets.
• All change or refund requests must be made to local BlueBiz Service Desk.
• Ticket change fees can be paid for by using your Blue Credits. In case of modification, please contact the local BlueBiz Service Desk at least 3 working days before your departure date.
• It is not possible to change an itinerary.
• For tickets bought with Blue Credits, refunds will be made by re-crediting the BlueBiz account with Blue Credits.

BlueBiz upgrades

If you want to upgrade to Premium Economy, Business Class or La Premiere please use this form on and ask for the upgrade at least 5 working days before the departure of the flight. The number of Blue Credits charged for the upgrade is the actual difference in the fare paid for the ticket and the fare of the upgraded ticket and the applicable penalty fees.

Please note that because of privacy reasons only the official contact person of the company can request information or request the use of Blue Credits on behalf of the company.

Communication about upgrades is available in English only.

Request an upgrade with Blue Credits here

Manage your awards in total security!

In order to ensure the proper use of your BlueBiz account, only the administrator designated for the account is authorized to check the account total and request awards.

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