Questions
Answer
1. Claims about your ticket or your trip
2. Claims about your baggage
3. Claims if your residence is in France
1. Claims about your ticket or your trip
Please contact the agency where you baught your ticket. If you purchased your ticket on www.airfrance.be ou www.airfrance.lu, please contact Air France - Customer Service - Avenue Louise 149 B-1050 Brussels - Fax : 02 541 42 24
2. Claims about your baggage

If your claim concerns missing or delayed baggage, contact us.
3. Claims if your residence is in France
Should your residence be in France, please write to Air France - Service Client - TSA 60 001 - F-60 035 Beauvais Cedex - Tel: 0 810 033 033 (Monday to Friday, 10.00 am to 12.00 am and from 2.00 pm to 5.00 pm) - Fax: 03 44 14 44 79