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Insure your journey

Don't hesitate to buy your plane ticket anymore! With its partner Mondial Assistance, Air France offers you 2 types of insurance perfectly adapted to your needs.
An unexpected event prevents your departure or disturbs your journey? Being insured allows you to stay calm.
You live in Belgium? This insurance is for you!

Canceled flight insurance: cancelling with minimum fees

Unexpectedly forced to cancel your flight? With canceled flight insurance, Mondial Assistance reimburses cancellation fees or the non-refundable cost of your ticket*.
*Up to the cost of the original departure ticket.

Forced to cancel: the conditions for reimbursement

Prior to departure, the unforeseen incident that keeps you from flying must have taken place in your country of residence.
The policy notably covers you in case of:
- illness or accident affecting you or your close relatives,
- family emergency (death of a family member, summons for adoption, etc.),
- professional emergency (layoff, new employment, vacation days changed by your employer, etc.),
- theft of identity documents occurring within 48 hours of departure,
- etc.

When canceling your departure flight, you must first inform Air France. Then, in the 5 days following the unforeseen incident, inform Mondial Assistance and send all necessary documentary evidence.

See the general conditions by clicking here

How do I subscribe?

Remember to purchase missed/canceled flight insurance when booking your ticket online only. For your convenience, this insurance policy is automatically offered when you purchase your ticket online.

Mondial Assistance, the travel insurance specialist

  Air France has chosen Mondial Assistance to offer you the best travel insurances.
Mondial Assistance and Air France share a common priority: the satisfaction of their customers.

Mondial Assistance in a nutshell:33 operational centers split over 5 continents, a network of over 400.000 representatives worldwide,
a double expertise: travel insurance and medical insurance,
interventions all over the world, without exception, to assist its policy holders 24/7.