Air France - Sky Team

Customer Care Department

If you wish to make a request and have a faster answer, please fill in the on-line form.

You wish to contact our Customer Care Department? We are here to help you.

For a faster response, please fill in the online form on the right.
For priority response, please also enter your Flying Blue number.

* Please note that the Customer Care Center is closed on the following days: January 1st, December 25th, December 26th).
Alternatively, you can contact us by mail:

Air France - Europe / KLM - Europe / DELTA - Europe
Customer Care Center
TSA 21235
75564 Paris Cedex 12
France

You can also contact us by phone at 070 / 22 24 66 (opening hours Monday to Friday - 09.00pm - 05:00pm)*